FAQs for Job Seekers

1. I am having technical difficulties submitting an application online, what can I do?
2. I cannot attach my resume/CV to my application. What should I do?
3. Can I submit an application via regular mail or email?
4. To whom should I address my application in my cover letter?
5. How will I know if my application and resume were received?
6. I would like CARE to keep a copy of my resume on file. How can I submit a general application?
7. How do I edit my application?
8. What happens after I submit my application?
9. How do I check the status of my application?
10. How soon can I expect to hear something about the position I applied for?
11. Will the recruiters forward my application to the hiring manager and/or the selection committee for review?
12. What is the typical assessment process?
13. How can I prepare for my interview with CARE Canada?
14. What do I need to bring with me to an interview?
15. How do I know if I am the successful candidate?
16. I was interviewed for a position but have not heard back. How will I know if I was selected?
17. I received an email notifying me that I was not selected for the position to which I applied. Can I contact Human Resources or the hiring manager for additional feedback?
18. A position I applied for has been filled. Will you keep me in mind for other positions I may be qualified for?

  

1. I am having technical difficulties submitting an application online, what can I do?

For optimal performance with our website we recommend:

Internet Explorer 7, 8 or 9
Firefox 3.6, 4 or 5
Google Chrome
Safari

We try to stay abreast with the updates/changes of the above mentioned browsers. As we notice them we try to accommodate them in our system. If you are experiencing any technical difficulties please try to use another browser.  

2. I cannot attach my resume/CV to my application. What should I do?

Our system allows for attachments up to 4 MB and supports the following document types: DOC, DOCX, RTF, PDF, TXT, HTML, please check your file size/type, change if necessary and attach. We suggest that your resume be no longer than 2-3 pages.

If you experience technical problems in registering your resume on our website, you can send an email describing the problem to careers@care.ca with the following title in the subject line:  Technical issue with my application

3. Can I submit an application via regular mail or email?

No. Applications for vacancies must be submitted online. They will not be accepted by other means (paper, email, fax, etc.). This will ensure that your information is captured in our database.

Please note, due to high volume of applications, recruiters are unable to accept phone calls.

4. To whom should I address my application in my cover letter?

In your cover letter, you may address your application to the “Selection Committee members”.

5. How will I know if my application and resume were received?

You will receive acknowledgement via email.  In addition, you can log in to your account using your username (your email address) and the password you used while registering for the position you have applied for. Please note, due to high volume of applications, recruiters are unable to accept phone calls.

6. I would like CARE to keep a copy of my resume on file. How can I submit a general application?

Please submit a general application on CARE's main job search page. However, keep in mind that this will not automatically apply you to any position. You must apply directly for any position in which you wish to be considered.

If you don’t see an open position that matches your skills and experience, submit a general application online.

If you would like to receive an automated alert regarding new positions you can do so by login into your profile.

New positions are posted frequently and we encourage you to check back to our website to view our vacancies.

7. How do I edit my application?

To edit your application, log back into your profile by clicking here. You will be asked to input your username and password in the returning users section. You can view/edit your personal information (resume(s) and cover letters) in the "edit application" link. Any changes you make in your personal settings will be applied to the application.

8. What happens after I submit my application?

Once you have applied to a specific position, your application will be reviewed and considered.  If selected, a recruiter will communicate with you directly. If you were not selected to continue with the process, your application will remain in our database and can be matched against future openings.

During this time, we encourage you to apply to any additional vacancies you may be interested in.

Please note, due to high volume of applications, recruiters are unable to accept phone calls.

9. How do I check the status of my application?

To review the status of your application you can log into your profile by clicking here and entering your username and password in the returning users section. Once you have logged in, your application status will appear in the top left hand corner of your profile.

10. How soon can I expect to hear something about the position I applied for?

Applications are not usually reviewed until the posting date has passed. If there is an intention to review the applications before the deadline (usually for urgent staffing needs), applicants are informed in the job posting.

Typically, applicants are informed within 3-4 weeks after the posting has come down. Please not that some vacancies may take longer to process and sometime it depends on many factors including the number of applicants, availability of the selection committee members, and other competing priorities.

11.  Will the recruiters forward my application to the hiring manager and/or the selection committee for review?

Should your application meet the basic screening criteria (minimal requirements) of the position, we will forward your application to the hiring manager. Once the applications have been reviewed we will invite the most qualified candidates to proceed in the process. Due to the large number of qualified applications we receive, the selection committee members may not be able to invite every qualified applicant to an interview. Selection committee members rate the candidates based on the suitability for the position. This means that unfortunately, in some cases, some qualified candidates are not interviewed.

12. What is the typical assessment process?

Typically, the assessment process includes:

  • A telephone screening by one of our recruiters with each qualified candidate who has been shortlisted.
  • Following that, the three to four most qualified candidates are invited in for a face to face interview with the selection committee members including the hiring manager, a recruiter and sometimes one other individual from the organization
  • A reference check is conducted for the two best candidates after the interview. Sometimes, there is a requirement to complete a computer or written exercise after the interview.

13. How can I prepare for my interview with CARE Canada?

You are strongly encouraged to read as much as possible about CARE Canada. A lot of information is available on our website (www.care.ca). We also encourage candidates to review thoroughly the description of the position that they have applied for.

14.  What do I need to bring with me to an interview?

Generally, you will not need to bring anything with you to the interview. However, if there are any specific requirements for the position you have applied for, we will inform you in advance.

15.  How do I know if I am the successful candidate?

The successful candidate will receive confirmation by a CARE Canada representative of the selection panel’s decision.

An offer of employment will not be made until pre-approved references have been contacted and satisfactory results have been received from them.

16.  I was interviewed for a position but have not heard back. How will I know if I was selected?

The length of time required to fill a position varies depending on the needs of each unit or country office. Once a position is filled, notification letters will be sent to those who were not selected.

17. I received an email notifying me that I was not selected for the position to which I applied. Can I contact Human Resources or the hiring manager for additional feedback?

We regret that we cannot provide additional feedback regarding your application or interview performance.

18.  A position I applied for has been filled. Will you keep me in mind for other positions I may be qualified for?

After you register your CV/resume in our database, recruiters will be able to access it when conducting a search of candidates and contact you if a suitable opportunity becomes available. To ensure that you do not miss any new job opportunity at CARE Canada, we encourage you to keep an eye on our career web site and submit a new application if/when you identify a suitable opportunity.