CARE is a registered Canadian charity. Every year we file an annual return with the Canadian Revenue Agency and have our financial statements independently audited.
CARE Canada is governed by a volunteer board of directors who oversee and direct the organization’s management and affairs. An executive leadership team, led by the president and CEO, are responsible for managing the day-to-day functions of the organization, and staff in Canada and internationally.
CARE Canada commits to the following international global policies:
- CARE International Gender Equality Policy
- CARE International Safeguarding Policy: Protection from Sexual Harassment, Exploitation and Abuse, and Child Abuse
- CARE International Policy on Fraud and Corruption – Awareness, Prevention, Reporting and Response
CARE is a signatory to internationally accepted humanitarian standards and codes of conduct. CARE maintains active participation with a variety of internationally recognized aid organizations, with United Nations agencies and in committed platforms working to uphold best practices and standards, to improve humanitarian action and to influence humanitarian policy. These include:
- The Code of Conduct for the International Red Cross & Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief (1994)
- The Core Humanitarian Standard on Quality and Accountability which sets out Nine Commitments that the humanitarian sector can use to improve the quality and effectiveness of disaster assistance. (2014)
CARE engages in the following platforms to improve humanitarian policies and actions:
- The Core Humanitarian Standards (CHS) Alliance formed in 2015 by the merger of HAP International and People In Aid, leads and facilitates the development, promotion and maintenance of the CHS. As a member of the CHS Alliance, CARE takes leadership in establishing functional accountability mechanisms for crisis affected people in general and women and girls in particular. CARE is dedicated to aligning its own Humanitarian Accountability Framework to the CHS principles.
- The Sphere Project is based on two core beliefs: First, that all possible steps should be taken to alleviate human suffering arising out of calamity and conflict and secondly, that those affected by disaster have the right to a life with dignity and therefore a right to assistance. (Note: Since 2015, the Core Humanitarian Standard has replaced the Sphere Project Core Standards.)
- Charter4Change: An initiative led by both national and international NGOs to practically implement changes to the way the humanitarian system operates to enable a more locally-led response.
- The Active Learning Network for Accountability and Performance in Humanitarian Action (ALNAP) is a network supporting the humanitarian sector to improve performance through learning, peer-to-peer sharing and research.
- Inter-Agency Standing Committee (IASC) coordinates humanitarian assistance and advocates for a clear division of responsibility between the various aspects of humanitarian aid.
- International Council for Voluntary Agencies (ICVA) a global network of non-governmental organizations (NGOs) that advocates for effective humanitarian action.
Reporting misconduct, harassment, sexual exploitation and abuse:
We know people are sometimes reluctant to report misconduct. So we are committed to creating a working environment at CARE where people feel safe to come forward with claims.
We take reports extremely seriously and protect witnesses as well as victims.
Reprisals against people for reporting are a breach of our code of conduct. We provide a website reporting mechanism for staff and anyone outside the organization. Concerns about any form of misconduct can be reported anonymously.
CARE Ethics Line
CARE has put in place a single global CARE Line for receiving reports of fraud, misappropriation, discrimination, sexual harassment, exploitation and abuse, support of terrorism, and other wrongful conduct – with support in over 100 languages, online or phone options, and anonymous reporting options.
Any CARE employee or volunteer, partner, vendor, program participant, or other outside party, may use this service to report wrongful conduct. We believe that any stakeholder has the right to raise a complaint, have that complaint addressed and receive a response.